Privacy Policy
Last updated: July 2026
Groundwork ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our store or make a purchase. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
- Order & contact details: your name, email, phone number, shipping and billing address.
- Payment information: processed securely by our payment providers — we do not store your full card details.
- Usage data: information about how you browse our store, collected through cookies and similar technologies.
How we use your information
- To process and deliver your orders and provide customer support.
- To send order updates and, if you opt in, marketing about new products and promotions.
- To improve our store, products and shopping experience.
- To meet our legal and tax obligations.
Sharing your information
We share personal information only with trusted providers who help us run our store — including Shopify (our e-commerce platform), payment gateways and shipping carriers — and only as needed to fulfil your order. We never sell your personal information.
Cookies
We use cookies to keep your cart working, understand how our store is used, and personalise your experience. You can control cookies through your browser settings.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or unsubscribe from marketing at any time via the link in our emails or by contacting us. To make a request, email support@curavishop.com.
Complaints
If you have a privacy concern, please contact us first at support@curavishop.com. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.